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What can I do to activate the device?

I was given an IPhone in second hand and to activate the Iphone its asking me for the old Apple Id password which The person who had it before me forgot everything about it , what can I do to activate the device


[Re-Titled by Moderator]

Posted on Apr 4, 2021 12:25 AM

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Question marked as Top-ranking reply

Posted on Apr 4, 2021 10:00 AM

See “Check for Activation Lock before you buy a device from someone else“ at https://support.apple.com/en-us/HT201365


That prior owner will need to regain access to their Apple ID following https://support.apple.com/en-us/HT201354 and/or https://support.apple.com/en-us/ht201487


After this they can remove their Apple ID from the iPhone following https://support.apple.com/en-us/HT201441

1 reply
Question marked as Top-ranking reply

Apr 4, 2021 10:00 AM in response to hala234

See “Check for Activation Lock before you buy a device from someone else“ at https://support.apple.com/en-us/HT201365


That prior owner will need to regain access to their Apple ID following https://support.apple.com/en-us/HT201354 and/or https://support.apple.com/en-us/ht201487


After this they can remove their Apple ID from the iPhone following https://support.apple.com/en-us/HT201441

What can I do to activate the device?

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