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Forgot screentime passcode

What do I do if I forgot the screentime passcode to my 11 year old daughters account. So now I can't sign her out of her iCloud account or change any settings whatsoever. Would customer service be able to find it? Or fix it? Thank you.

iPhone 6s

Posted on Apr 5, 2021 3:53 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2021 3:59 PM

Hi CRich87,


Please try following the steps in the article listed below in order to reset the screen time passcode


Apple: How to Reset Screen Time Passcode - https://support.apple.com/en-us/HT211021


If you are unable to reset the password using the steps in article, I'd advise you to contact apple directly using the number below (or however you feel comfortable)


Apple Support - 1-800-275-2273 (United States)


If you are not in the United States then check out this link to find the correct number for you


Apple: Contact us - https://support.apple.com/en-us/HT201232


I hope this helps,

-Percival876

1 reply
Question marked as Top-ranking reply

Apr 5, 2021 3:59 PM in response to CRich87

Hi CRich87,


Please try following the steps in the article listed below in order to reset the screen time passcode


Apple: How to Reset Screen Time Passcode - https://support.apple.com/en-us/HT211021


If you are unable to reset the password using the steps in article, I'd advise you to contact apple directly using the number below (or however you feel comfortable)


Apple Support - 1-800-275-2273 (United States)


If you are not in the United States then check out this link to find the correct number for you


Apple: Contact us - https://support.apple.com/en-us/HT201232


I hope this helps,

-Percival876

Forgot screentime passcode

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