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How can I request a refund for sending money to a wrong person

on personal Apple Pay money was sent to a wrong person

iPhone 12, iOS 14

Posted on Apr 6, 2021 3:55 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2021 4:06 PM

See the following from Send and receive money with Apple Pay - Apple Support


How to cancel or dispute a payment

  1. Open the Messages app, then open the conversation and tap the payment. 
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again. 
  3. Tap Cancel Payment.


If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.


It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute.



1 reply
Question marked as Top-ranking reply

Apr 6, 2021 4:06 PM in response to vxdeth

See the following from Send and receive money with Apple Pay - Apple Support


How to cancel or dispute a payment

  1. Open the Messages app, then open the conversation and tap the payment. 
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again. 
  3. Tap Cancel Payment.


If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.


It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute.



How can I request a refund for sending money to a wrong person

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