You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

password followed verification code

My iPad asked me to put my password followed by the verification code. I tried several times doing that, but I always receive a message that entering the password followed by the verification code is wrong. How can I solve this issue??

Posted on Apr 7, 2021 10:21 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2021 10:33 AM

Are you attempting to enter your Password and Verification code separately, one after the other, or at the same time?


If you have an older model iPad, you should enter them together - appending the Verification Code to your Password. For example, if your Password is “PasswordABC” and the received Verification Code is “123456”, you will need to enter “PasswordABC123456” on the iPad.

5 replies
Question marked as Top-ranking reply

Apr 7, 2021 10:33 AM in response to fadiyoussef

Are you attempting to enter your Password and Verification code separately, one after the other, or at the same time?


If you have an older model iPad, you should enter them together - appending the Verification Code to your Password. For example, if your Password is “PasswordABC” and the received Verification Code is “123456”, you will need to enter “PasswordABC123456” on the iPad.

password followed verification code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.