You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

silent

why dose my phone still ring when on silent?

iPhone 12 Pro Max, iOS 14

Posted on Apr 7, 2021 12:06 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2021 12:08 PM

Your phone shouldn’t “ring” while it’s on silent. While it shouldn’t ring, it is able to vibrate if the setting isn’t disabled. Go to Settings > Sound & Haptics > Vibrate on Silent. Make sure that’s ticked to off if it’s just the vibration. If it’s making a ringtone while you’re on silent, make sure you’re actually on silent, and if you are, you might want to get in touch with Apple Support.

2 replies
Question marked as Top-ranking reply

Apr 7, 2021 12:08 PM in response to Blair666

Your phone shouldn’t “ring” while it’s on silent. While it shouldn’t ring, it is able to vibrate if the setting isn’t disabled. Go to Settings > Sound & Haptics > Vibrate on Silent. Make sure that’s ticked to off if it’s just the vibration. If it’s making a ringtone while you’re on silent, make sure you’re actually on silent, and if you are, you might want to get in touch with Apple Support.

silent

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.