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Songs that won't download from the Album

There are two songs from an album I just purchased and it won't play two of the songs. When I click on them it gives me the "authorize the computer' login info ... I put in the info eventho the computer is already authorized (which it tells it is) but it still won't play. I've taken Itunes off my computer and put it back on again and it still does the same thing. What is the point in buying albums when you can't even play the songs you purchased? Very frustrating!

Windows, Windows 10

Posted on Apr 8, 2021 1:28 PM

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Question marked as Top-ranking reply

Posted on Apr 10, 2021 3:02 PM

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.


tt2

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Question marked as Top-ranking reply

Apr 10, 2021 3:02 PM in response to tinkerbelle73

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.


tt2

Apr 10, 2021 6:36 AM in response to tinkerbelle73

Hello tinkerbelle73,


It sounds like you're experiencing issues with authorizing a computer to play your purchases. We will be happy to help.


To help get things started, can you have a look at this article and see if it helps?


If iTunes for Windows prompts you to authorize your computer when you try to play purchases


If that doesn't help, reach out to Apple Support.


Contact Apple for support and service


Cheers!

Songs that won't download from the Album

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