You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cant login to imac

Imac not accepting password can i factory reset?


iMac, OS X 10.11

Posted on Apr 8, 2021 2:01 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2021 2:02 PM

Hi Joshtheskipper,


The good news is, you do not need to factory reset!


Try this:

  1. Turn off the Mac.
  2. Turn it on, holding Command + R.
  3. Select Utilities > Terminal.
  4. Type resetpassword
  5. Follow the steps.


Cheers,


Jack

5 replies

cant login to imac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.