I don’t know how to cancel a trial suscription

Please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039

Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document

"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

If you still have problems:

Report A Problem; click here --> https://reportaproblem.apple.com/?s=6

Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

martintampabay wrote:

The thing is that the download was through their website, not through Apple Store.

Then this part of the first respose by me applies:

"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

Is the subscription billed through another company?

On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through Apple.

Get help with subscriptions that aren't billed through Apple.

Then you have to cancel it from their website.

But - did you download an app from the website, and not from the app store? Did you install a profile to get the app to work? If so your phone has been hacked.

See this article: https://support.apple.com/en-us/HT202039#