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I can’t update my apps

When I try do update an app a different Apple ID be pops up that idk how it got there and wont let me update it or take my number when it asks for it

iPhone 11, iOS 14

Posted on Apr 10, 2021 5:18 AM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Apr 10, 2021 7:11 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

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I can’t update my apps

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