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Purchase not completed
iPhone X, iOS 14
In this case I'll advice you to contact Apple Support.
In this case I'll advice you to contact Apple Support.
I'll advise you to check your payment method, in some cases there might be an issue with card.
Also you can check your restrictions in Settings > Screen Time > Content & Privacy.
If issue still persists try to sign out from Apple Media Services account, restart device and sign in again.
Did you contact iTunes support for help as instructed?
I did same thing it’s still not going through
Unable to purchase game credits on the game app
