You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Gift card balance

How do i check the balance of an old itunes card?

iPhone 6s Plus, iOS 14

Posted on Apr 17, 2021 10:06 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2021 10:48 AM

redasig24 Said:

"Gift card balance: How do i check the balance of an old itunes card?"

-------


See here: Redeem your App Store & iTunes Gift Card - Apple Support

As it reads: "You can't check the remaining balance on an App Store & iTunes Gift Card. But you can check your Apple ID balance."


Contact Apple Support:

So, contact Apple Support via phone, and see if they can give it to you over-the-phone.

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Apr 17, 2021 10:48 AM in response to redasig24

redasig24 Said:

"Gift card balance: How do i check the balance of an old itunes card?"

-------


See here: Redeem your App Store & iTunes Gift Card - Apple Support

As it reads: "You can't check the remaining balance on an App Store & iTunes Gift Card. But you can check your Apple ID balance."


Contact Apple Support:

So, contact Apple Support via phone, and see if they can give it to you over-the-phone.

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Gift card balance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.