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2018 MacBook Pro not redponfong , so I can’t type in password. That means I can”t log in , so can”t get to keyboards viewer, Apple menu etc.
Travkpad is ok.
I know that mine falls in the class-action range, and that this is a known prevalent problem.
MacBook Pro 15″, macOS 10.15
Use a USB keyboard to access your laptop until you can get the laptop repaired. You can try cleaning the keyboard using the instructions in this Apple article (just make sure to keep the can of compressed air completely upright or you could accidentally damage the laptop with the cold wet propellant):
https://support.apple.com/en-us/HT205662
Apple does have a free keyboard repair program:
https://support.apple.com/keyboard-service-program-for-mac-notebooks
FYI, here is a current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple programs):
Use a USB keyboard to access your laptop until you can get the laptop repaired. You can try cleaning the keyboard using the instructions in this Apple article (just make sure to keep the can of compressed air completely upright or you could accidentally damage the laptop with the cold wet propellant):
https://support.apple.com/en-us/HT205662
Apple does have a free keyboard repair program:
https://support.apple.com/keyboard-service-program-for-mac-notebooks
FYI, here is a current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple programs):
MacBook Pro keyboard not working. Can’t login, therefore can’t access keyboard viewer.
