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my safari application keeps shutting down unexpectantly

can someone help me, my MacBook Pro was working seamlessly yesterday, was doing some work, shut it down then started my Mac again when I needed it later that day and then when I tried safari, clicked on the application tab it shut down, and now it keeps doing it - what's going on. I have deleted all the history, cache etc and it is still closing unexpectantly.

Posted on Apr 18, 2021 12:57 PM

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Question marked as Top-ranking reply

Posted on Apr 18, 2021 1:15 PM

Have you tried opening Safari with the shift key held down?


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode. 


Isolating an issue by using another user account   


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


 https://etrecheck.com

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8 replies
Question marked as Top-ranking reply

Apr 18, 2021 1:15 PM in response to eva213iz

Have you tried opening Safari with the shift key held down?


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode. 


Isolating an issue by using another user account   


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


 https://etrecheck.com

my safari application keeps shutting down unexpectantly

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