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iPad is frozen on Apple screen

i pad is frozen on apple screen


[Re-Titled by Moderator]

Posted on Apr 18, 2021 9:41 PM

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Question marked as Top-ranking reply

Posted on Apr 18, 2021 11:12 PM

Hi Aimeer85,

Welcome to the Apple Community where some of us do our best to help each other.


Apple Support has an article online to help you. Just click the link below.

If your device has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.

https://support.apple.com/en-au/HT201412


Regards :)

2 replies
Question marked as Top-ranking reply

Apr 18, 2021 11:12 PM in response to Aimeer85

Hi Aimeer85,

Welcome to the Apple Community where some of us do our best to help each other.


Apple Support has an article online to help you. Just click the link below.

If your device has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.

https://support.apple.com/en-au/HT201412


Regards :)

Apr 19, 2021 1:23 AM in response to Aimeer85

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPad is frozen on Apple screen

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