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my mac will not connect to the app store. why?

can't update the system because the app store will not come up. tried several different youtube videos. none of their methods worked.

MacBook Pro 13″, OS X 10.11

Posted on Apr 23, 2021 7:51 PM

Reply
2 replies

Apr 24, 2021 4:13 AM in response to HutchLabz

Should your Mac need newer than macOS 10.11.6 (an upgrade) or significant later system:


• How to get old versions of macOS - Apple Support

https://support.apple.com/en-us/HT211683


[Learn how to upgrade to macOS Big Sur, the latest version of macOS.]


to the latest compatible macOS, or install the macOS that came with your Mac.


Another more technical way to upgrade a Mac (if needed) read/study these instructions:


• How to create a bootable installer for macOS - Apple Support

https://support.apple.com/en-us/HT201372


my mac will not connect to the app store. why?

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