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volume going down on apple xr

since the last update, my volume keeps going down on my apple iphone xr. every time it rings, the volume is real low, so I raise the volume all the way up. The next time it rings, its way down again.

iPhone XR, iOS 14

Posted on Apr 28, 2021 4:33 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2021 1:40 PM

Hello, jvpd0541.


Thank you for posting in Apple Support Communities. We understand that the volume is getting lowered on your iPhone, and you’re not sure how it is happening. If you go to Settings > Sounds & Haptics, is “Change with Buttons” enabled? If it is, you might try setting the volume for your ringers and alerts where you want it and disabling that feature. 


Check the “Lock the ringer and alert volumes in Settings” section for details: 


Adjust the volume on iPhone - Apple Support


Warmest Regards.

1 reply
Question marked as Top-ranking reply

Apr 29, 2021 1:40 PM in response to jvpd0541

Hello, jvpd0541.


Thank you for posting in Apple Support Communities. We understand that the volume is getting lowered on your iPhone, and you’re not sure how it is happening. If you go to Settings > Sounds & Haptics, is “Change with Buttons” enabled? If it is, you might try setting the volume for your ringers and alerts where you want it and disabling that feature. 


Check the “Lock the ringer and alert volumes in Settings” section for details: 


Adjust the volume on iPhone - Apple Support


Warmest Regards.

volume going down on apple xr

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