i cannot restore my ipad

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Level 1

8 points

Dear sir,

i cannot restore my ipad, air 2 using itune

please advise.

Posted on May 3, 2021 4:30 AM

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Answer 1

Top-ranking reply

Level 10

209,082 points

Disconnect your iPad. Then, on iTunes on your computer, click on the "?" in the main menu, then "Check for Updates", and follow the instructions.

Regards

Giulio

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Answer 2

Level 1

8 points

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Answer 3

Level 10

209,082 points

What happens when you try? Are you getting an error message?

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Answer 4

Level 1

8 points

when i click ok nothing happened

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