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iCloud Drive

What does it mean teje. It says that I have to authenticate

When it say*

iPhone 12 Pro Max, iOS 14

Posted on May 4, 2021 2:15 AM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2021 6:38 AM

Hello Danielllno,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with iCloud Drive on your iPhone. We're happy to help.


Since noticing the issue have you tried a normal restart of your iPhone? Restart your iPhone


If so, we recommend checking to ensure iCloud Drive is enabled and your settings are correct with the helps of the article here: Set up iCloud Drive This includes attempting to access iCloud Drive from the iCloud website or another device. When using the iCloud website from a computer be sure to choose any of the iWorks app you use to check for updates and confirm access.


If the issue with authentication continues, check out the steps here: Two-factor authentication for Apple ID



Best!




3 replies
Question marked as Top-ranking reply

May 5, 2021 6:38 AM in response to Danielllno

Hello Danielllno,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with iCloud Drive on your iPhone. We're happy to help.


Since noticing the issue have you tried a normal restart of your iPhone? Restart your iPhone


If so, we recommend checking to ensure iCloud Drive is enabled and your settings are correct with the helps of the article here: Set up iCloud Drive This includes attempting to access iCloud Drive from the iCloud website or another device. When using the iCloud website from a computer be sure to choose any of the iWorks app you use to check for updates and confirm access.


If the issue with authentication continues, check out the steps here: Two-factor authentication for Apple ID



Best!




iCloud Drive

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