You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

When trying to update my phone via Itunes I get an error code 4000, any ideas what is causing this

Posted on May 5, 2021 8:43 AM

Top-ranking reply

Level 10

91,341 points

Posted on May 5, 2021 8:49 AM

Error 4000 is not on the error list and is a bug in some versions of itunes for Windows.

First update iTunes.

If it still errors then

Either

(1) Use Wifi instead, Settings, General, Software updates

(2) Use itunes but temporarily disable passcode on the phone. That will clean out any cards you have in Wallet

(3) borrow a Mac

View in context

Similar questions