You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone charger

Hello; I bought an iPhone for my mom and it didn’t come with a charger plug, just the cable. How is she supposed to charge her phone?

iPhone SE

Posted on May 8, 2021 6:23 AM

Reply
Question marked as Top-ranking reply

Posted on May 8, 2021 10:10 AM

This is a user to user support forum.

It is not instant messaging or chat.

I am a fellow user and not Apple service.


So use the old cable and charger.


Apple announced it was discontinuing including accessories in the box when the iPhone 12 was announced.

On the website where you order phones, it clearly states what’s included in the box.

It was widely covered by the press that this was happening.

After the announcement, Samsung followed suit.

Apple has a website stating why they chose to do this:

Environment - Apple

4 replies
Question marked as Top-ranking reply

May 8, 2021 10:10 AM in response to garren702

This is a user to user support forum.

It is not instant messaging or chat.

I am a fellow user and not Apple service.


So use the old cable and charger.


Apple announced it was discontinuing including accessories in the box when the iPhone 12 was announced.

On the website where you order phones, it clearly states what’s included in the box.

It was widely covered by the press that this was happening.

After the announcement, Samsung followed suit.

Apple has a website stating why they chose to do this:

Environment - Apple

iPhone charger

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.