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The joystick buttons of the Xbox Wireless Controller Series S/X are not working

I have connected my Xbox Wireless Controller to my iPad and I noticed the joystick buttons (clickable buttons when you press them) are not working. All the other buttons and the joysticks themselves are working as expected.


I have noticed the issue with many iPad games and I am not using any button mapping customization in the Game Controller setting.


When the controller is connected to my computer, the joystick buttons are working so the issue is not the controller itself.


Is there any way to fix this?


---

iPad Air (4th generation)

iPadOS 14.5.1

Xbox Controller (Model 1914)

iPad Air, iPadOS 14

Posted on May 12, 2021 7:05 PM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2021 7:53 PM

Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Device Performance and Connectivity support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple


https://www.apple.com/contact/



Best of Luck to You!

Similar questions

1 reply
Question marked as Top-ranking reply

May 12, 2021 7:53 PM in response to Samoht0

Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Device Performance and Connectivity support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple


https://www.apple.com/contact/



Best of Luck to You!

The joystick buttons of the Xbox Wireless Controller Series S/X are not working

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