You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I seem unable to upgrade my MacBook Pro 13 2020 machine from 11.3 to 11.3.1:
The upgrade dialog is stuck saying:
Preparing macOS Big Sur 11.3.1... About 10 minutes remaining (forever)
Please provide directions for how to fix this issue?
MacBook Pro 13″, macOS 11.3
Try the following:
#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
#2 - go to the App Store, search for and download the full Big Sur installer.
#3 - run the installer from the Safe Mode.
I've had better luck going thru the App store than thru the System/Software Update preference pane.
Try the following:
#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
#2 - go to the App Store, search for and download the full Big Sur installer.
#3 - run the installer from the Safe Mode.
I've had better luck going thru the App store than thru the System/Software Update preference pane.
Update: The 11.3.1 installation completed in 'Safe Mode'. However my opinion is that when running the installer in normal mode then a message should have been displayed that:
a) there was a problem.
b) what the problem is.
c) suggest how to resolve the issue.
Tell that to Apple via Feedback - macOS - Apple.
Agree with @Old Toad - the Software Update method is very iffy at best. I too have experienced mush better results as per @Old Toad suggestion.
Preparing macOS Big Sur 11.3.1... About 10 minutes remaining (forever)
