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iPad replacement help

I am getting my 12.9 inch iPad Pro replace. On the email it’s says that I need to bring the “original product”. Does this mean that I need to bring the box and the cables aswell?


Thanks for any help!

iPad Pro, iPadOS 14

Posted on May 14, 2021 2:37 PM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2021 4:26 PM

Hi MatthewN123,


For an Apple repair, you only need to bring the iPad itself.


Cheers,


Jack

1 reply

iPad replacement help

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