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new iPhone SE can't download apps

I can't download apps from the App Store. First I was stuck in an endless loop, being asked to enter my Apple ID over and over. Then I was told I had to set up iTunes and to use my Apple ID to login, which never progressed. I've applied various "fixes" I've found and now the problem manifests in a different way: I can get into the App Store, but when I ask to download specific apps, I just get a spinning grey circle. No "pause/resume" buttons. No progress. My reading suggestions a stalled download, but I have no idea how to see that or fix it.


Can't believe what a total pain in the butt this phone is to set up. And Apple Support isn't available! Fuming. Grateful for any suggestions.

Posted on May 15, 2021 2:56 PM

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Posted on May 15, 2021 3:00 PM

Here is what I would recommend. Follow each step and see if it helps:

https://support.apple.com/en-us/HT207165


It that does not help try a Forced Restart:

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios#:~:text=Press%20and%20quickly%20release%20the,logo%20appears%2C%20release%20the%20button.

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new iPhone SE can't download apps

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