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Down arrow won't scroll in Big Sur 11.3.1

Is there a fix for the up and down arrows not scrolling in the latest update? The arrows either jump a page or they are unresponsive.

thanks...

Posted on May 20, 2021 2:18 PM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2021 3:31 AM

Go step by step and test.


1. Startup in Safe Mode. https://support.apple.com/en-us/HT201262

    Select your account and login.

    Test.

    To leave Safe Mode, click and choose “Restart”

    Launch Safari holding the shift key down.


2.Try Private browsing.

     https://support.apple.com/en-us/HT204098

3. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

1 reply
Question marked as Top-ranking reply

May 21, 2021 3:31 AM in response to Kate83196

Go step by step and test.


1. Startup in Safe Mode. https://support.apple.com/en-us/HT201262

    Select your account and login.

    Test.

    To leave Safe Mode, click and choose “Restart”

    Launch Safari holding the shift key down.


2.Try Private browsing.

     https://support.apple.com/en-us/HT204098

3. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

Down arrow won't scroll in Big Sur 11.3.1

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