You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: mycommunity4me
mycommunity4me Author
User level: Level 1
4 points

How do I recover my photos from my old cloud account?

How do I recover my photos from my old cloud account

Posted on May 21, 2021 7:43 PM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,525 points

Posted on May 21, 2021 7:58 PM

You need to sign into your old iCloud account to recover the photos. On a computer, sign into System Preferences/iCloud (Apple ID for Catalina or later) using the old ID, and turn Photos syncing on. On a device, sign into Settings/Your Name/iCloud and turn Photos syncing on. Or go to iCloud.com/Photos using a computer browser and download the photos from there.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,525 points

May 21, 2021 7:58 PM in response to mycommunity4me

You need to sign into your old iCloud account to recover the photos. On a computer, sign into System Preferences/iCloud (Apple ID for Catalina or later) using the old ID, and turn Photos syncing on. On a device, sign into Settings/Your Name/iCloud and turn Photos syncing on. Or go to iCloud.com/Photos using a computer browser and download the photos from there.

Reply

How do I recover my photos from my old cloud account?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up