You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a MacBook Pro that won't see a network printer. We have reinstalled drivers and BIOS, dropped and readded the printer, rest the printer, tried Airprint, no go. The Mac and printer are on the same network. If plugged into Ethernet,the Mac can ping the printer but still not print to it. It's a Canon printer and everyone else in the office can print to it. Printer has been reset as well. I'm out of ideas
Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.
Quote:
Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.
Startup in Safe mode. https://support.apple.com/en-gb/HT201262
To leave Safe Mode, click in the menu bar and choose “Restart”
Quote:
Safe mode prevents your Mac from loading certain software when it starts up, including login items, system extensions not required by macOS,
and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility.
And it deletes some system caches, including font caches and the kernel cache,
which will be created again automatically as needed.
Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.
Quote:
Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.
Startup in Safe mode. https://support.apple.com/en-gb/HT201262
To leave Safe Mode, click in the menu bar and choose “Restart”
Quote:
Safe mode prevents your Mac from loading certain software when it starts up, including login items, system extensions not required by macOS,
and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility.
And it deletes some system caches, including font caches and the kernel cache,
which will be created again automatically as needed.
MacBook Pro that won't see a network printer.
