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Today my iPhone prompted an update when I connected it to my MacBook, I started the update but during the process the iPhone almost completed the update but then froze.
I couldn't do anything with the phone as the screen was froze and wouldn't turn off or do anything.
I removed the battery and now it will only turn on when connected to the MacBook.
It appears now that the phone has lost all data and requires a reset but it won't even reset now.
iPhone XR, iOS 14
Hello,
Start here:
If your iPhone, iPad, or iPod touch won‘t turn on or is frozen
Also see:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Good luck.
Hello,
Start here:
If your iPhone, iPad, or iPod touch won‘t turn on or is frozen
Also see:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Good luck.
iPhone has frozen during update
