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Level 1

4 points

My screen is unresponsive. I cant even turn it off. Nothing works.

My iPhone screen is unresponsive. Can’t turn it off. Screen just doesn’t work when I try to return it off.

iPhone XR, iOS 14

Posted on May 27, 2021 6:40 AM

Top-ranking reply

Level 10

208,488 points

Posted on May 27, 2021 6:52 AM

Try a forced restart of your XR, using these instructions:--> Force restart iPhone – Apple Support

Regards

Giulio

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