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I have been charged for something from Apple and I don't have any subscriptions for that amount, I would like a refund and I don't know who to talk to

I have been charged for something from Apple and I don't have any subscriptions for that amount, I would like a refund and I don't know who to talk to. Can anyone give me any advice?



Posted on May 27, 2021 4:46 PM

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Question marked as Top-ranking reply

Posted on May 27, 2021 6:43 PM

Kimy,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages pretending to be from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support

2 replies
Question marked as Top-ranking reply

May 27, 2021 6:43 PM in response to KimyCoetzee

Kimy,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages pretending to be from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support

I have been charged for something from Apple and I don't have any subscriptions for that amount, I would like a refund and I don't know who to talk to

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