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Can’t hear callers

I have recently encountered a problem with my iPhone 12 mini.

I have a problem that when I answer a call it is silent and I can’t hear the caller but they can hear me. If I call the person back, or make calls there is no issues.

I have restarted the phone many times and updated the software but nothing resolved the issue.

iPhone X, iOS 13

Posted on May 29, 2021 3:09 AM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2021 3:26 AM

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

2 replies
Question marked as Top-ranking reply

May 29, 2021 3:26 AM in response to stevehf2

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Can’t hear callers

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