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Nada2333 Author

Level 1

4 points

Apple ID password

Hi there,

on my granny’s iPhone she can’t remember her Apple ID password and it won’t let us rest it so she can’t really do anything on her phone. Can you please help us change it or rest it somehow?

thanks,

nada

iPhone 8 Plus

Posted on May 30, 2021 10:02 PM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on May 31, 2021 10:33 AM

If she forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if she can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage

Apple ID – Forgot Password

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Apple ID password

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