The box of my AirPods Pro does not connect with my iphone

The box of my AirPods Pro does not connect with my iphone

Posted on Jun 1, 2021 10:33 AM

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Question marked as Top-ranking reply

Posted on Jun 2, 2021 9:31 AM

Hi AJPG1981,


It sounds like you can't connect your AirPods Pro. We're glad you've joined us in Apple Support Communities. Let's see if this helps.


It looks like you've had the chance to review If your AirPods won't connect, but let's double-check the information in that link. If the issue remains, then follow the steps in Reset your AirPods. After you reset them you'll want to let them charge. 


If the issue remains after following those steps, let us know what happened after you reset your AirPods and charged. Also, let us know if the AirPod Pro's connect with another iPhone.


We hope that helps with your question and take care!

1 reply
Question marked as Top-ranking reply

Jun 2, 2021 9:31 AM in response to AJPG1981

Hi AJPG1981,


It sounds like you can't connect your AirPods Pro. We're glad you've joined us in Apple Support Communities. Let's see if this helps.


It looks like you've had the chance to review If your AirPods won't connect, but let's double-check the information in that link. If the issue remains, then follow the steps in Reset your AirPods. After you reset them you'll want to let them charge. 


If the issue remains after following those steps, let us know what happened after you reset your AirPods and charged. Also, let us know if the AirPod Pro's connect with another iPhone.


We hope that helps with your question and take care!

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The box of my AirPods Pro does not connect with my iphone

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