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Backup iCloud

My iCloud backup says it cannot be completed. I have tried to fix it by signing in and out, resetting phone, signing out and into wifi, making sure software is up to date and all apps are updated but nothing works. Please help.

iPhone 6s, iOS 14

Posted on Jun 1, 2021 2:10 PM

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Question marked as Top-ranking reply

Posted on Jun 1, 2021 2:19 PM

Welcome to Apple Support Communities azuer192, I'm sorry to hear about your issues backing up to iCloud, firstly I would like to say well done for already completing some excellent troubleshooting.


  1. What is the capacity of your iCloud Storage? If your backup files are large you might need to Upgrade your iCloud storage plan.


You should find the advice here helpful:

If you can't back up to iCloud – Apple Support

1 reply
Question marked as Top-ranking reply

Jun 1, 2021 2:19 PM in response to azure192

Welcome to Apple Support Communities azuer192, I'm sorry to hear about your issues backing up to iCloud, firstly I would like to say well done for already completing some excellent troubleshooting.


  1. What is the capacity of your iCloud Storage? If your backup files are large you might need to Upgrade your iCloud storage plan.


You should find the advice here helpful:

If you can't back up to iCloud – Apple Support

Backup iCloud

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