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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I’ve bought a new iPhone 12 And when I transferred my data to a new phone, some of my photos were gone, despite the fact that I had previously expanded icloud to 200 GB and made a backup. But not on the icloud site or in the phone there are no my recent 1600 photos
I’d double check https://support.apple.com/en-us/HT203768 especially “Things you can check“.”
I’d double check https://support.apple.com/en-us/HT203768 especially “Things you can check“.”
polina14s Said:
"Disappearing photos from iCloud (backup): I’ve bought a new iPhone 12 And when I transferred my data to a new phone, some of my photos were gone, despite the fact that I had previously expanded icloud to 200 GB and made a backup. But not on the icloud site or in the phone there are no my recent 1600 photos"
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Are these on another device?:
Boot up a Mac associated to this account, making sure it does not connect to the internet upon boot (perhaps powering off your router?). While WiFi is off, try exporting your photos to a different location (i.e. external hard drive).
Do you see the missing pictures at https://www.icloud.com/photos or in its Recently Deleted album?
Thank you for answered me! Yes, I’ve check both, no photos
Disappearing photos from iCloud (backup)
