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fares3asmi21 Author

Level 1

4 points

Purchase problem

Hello guys, I’ve tried to buy some packages in a mobile game a while ago but at that time my credit was empty so the purchase was failed and the payment was pending, but when I change my credit card last week the money was withdrawn from my account without getting anything in the game?

i have contacted the game team support of course and they Refused to give me the packages or a refund telling me I have to contact apple!!

any suggestions

iPhone 7 Plus, iOS 14

Posted on Jun 7, 2021 11:23 PM

Top-ranking reply

Limnos

Level 10

417,901 points

Posted on Jun 8, 2021 11:14 AM

Report A Problem to ask for a refund; click here --> https://reportaproblem.apple.com/?s=6

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Purchase problem

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