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My account has been disabled in the App Store and iTunes but Apple has my correct debit card. What do I need to do?

My account has been disabled in the App Store and ITunes but they have my correct debit card. What do I need to do?

iPad mini, iOS 10

Posted on Jun 11, 2021 5:37 AM

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Question marked as Top-ranking reply

Posted on Jun 11, 2021 5:39 AM

If you see a message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support


1 reply
Question marked as Top-ranking reply

Jun 11, 2021 5:39 AM in response to Katiemart6751

If you see a message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support


My account has been disabled in the App Store and iTunes but Apple has my correct debit card. What do I need to do?

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