You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Internet error updating to Big Sur

Big Sur 11.4 UPDATE

An error occurred while downloading the selected updates. Please check your internet connection and try again.

[Re-Titled by Moderator]

Posted on Jun 11, 2021 2:10 PM

Top-ranking reply

Level 10

210,597 points

Posted on Jun 11, 2021 3:45 PM

Try the following:

#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

#2 - go to the App Store, search for and download the full Big Sur installer.

#3 - run the installer from the Safe Mode.

I've had better luck goring thru the App store than thru the System/Software Update preference pane.

View in context

Similar questions