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Printer CP1525nw has stopped responding

I think my MAC software was just updated to macOC Catalina Ver 10.15.7 and now my printer (which is hardwired to the PC) has stopped responding. It there any workaround?


iMac 21.5″, macOS 10.15

Posted on Jun 13, 2021 6:30 AM

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Question marked as Top-ranking reply

Posted on Jun 13, 2021 7:27 AM

Hi,


To begin with, you could perhaps try resetting the printing system and re-adding the printer. Check whether the operating system suggests a suitable driver to use.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support


HP appears to recommend HP Easy Start (https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-cp1525-color-printer-series/4052975/model/4052979). However, if this does not work, you may want to have a look at the HP Printer Drivers v5.1 for macOS (posted Dec 11, 2020) from Apple instead (the Download button at https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US). An HP LaserJet CP1520 Series version 19.13 driver mentioned in Printer and scanner drivers for Mac - Apple Support could possibly be worth testing.


One cannot rule out software conflicts, and data may be lost. So, before testing any printer driver, make sure that you have at least three backup copies of important files (photos, etc.).


1 reply
Question marked as Top-ranking reply

Jun 13, 2021 7:27 AM in response to JoanMD

Hi,


To begin with, you could perhaps try resetting the printing system and re-adding the printer. Check whether the operating system suggests a suitable driver to use.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support


HP appears to recommend HP Easy Start (https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-cp1525-color-printer-series/4052975/model/4052979). However, if this does not work, you may want to have a look at the HP Printer Drivers v5.1 for macOS (posted Dec 11, 2020) from Apple instead (the Download button at https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US). An HP LaserJet CP1520 Series version 19.13 driver mentioned in Printer and scanner drivers for Mac - Apple Support could possibly be worth testing.


One cannot rule out software conflicts, and data may be lost. So, before testing any printer driver, make sure that you have at least three backup copies of important files (photos, etc.).


Printer CP1525nw has stopped responding

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