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User profile for user: iPhoneActingNotSwag
iPhoneActingNotSwag Author
User level: Level 1
11 points

Wifi and Bluetooth automatically turn off and cannot be turned back on

My wifi and bluetooth will automatically turn off and when I try to turn them back on both on the control panel, and in settings, they are basically stuck turned off. I can turn bluetooth back on in the control panel, but it automatically turns off again after about 5 seconds. It will turn back on by itself eventually, but I can't figure out why or how. I have tried turning low power mode off, and resetting my phone. I have not done a factory reset because in other discussion groups I saw that it didn't end up working out.

From research, it looks like it is probably a hardware issue, but I haven't found anything conclusive.

iPhone 11 Pro Max

Posted on Jun 16, 2021 11:37 AM

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User profile for user: JovonaP.
JovonaP.
User level: Community Specialist

Posted on Jun 17, 2021 10:57 AM

Hello iPhoneActingNotSwag,


Thank you for using Apple Support Communities. It's our understanding that Wi-Fi and Bluetooth are unexpectedly turning off on your iPhone. You've done a great job trying to get this resolved so far! We're happy to help.


If you haven't already, make sure that your iPhone has the latest iOS version.

Update your iPhone, iPad, or iPod touch


If the issue persists, we recommend reinstalling iOS with a computer. This step can resolve possible software issues by removing your current software and installing a fresh version. We want to make sure that you don't lose any of your important content. It's definitely a good idea to make sure that your content is backed up prior to trying this step.

How to back up your iPhone, iPad, and iPod touch


Use the steps in the section "If your device turns on but gets stuck during start up" in the resource below to force recovery mode and reinstall iOS:

If your iPhone, iPad, or iPod touch won't turn on or is frozen


Let us know the results. Please include specific error messages and any other troubleshooting steps that you may have tried.


Have a great day!

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Question marked as Top-ranking reply
User profile for user: JovonaP.
JovonaP.
User level: Community Specialist

Jun 17, 2021 10:57 AM in response to iPhoneActingNotSwag

Hello iPhoneActingNotSwag,


Thank you for using Apple Support Communities. It's our understanding that Wi-Fi and Bluetooth are unexpectedly turning off on your iPhone. You've done a great job trying to get this resolved so far! We're happy to help.


If you haven't already, make sure that your iPhone has the latest iOS version.

Update your iPhone, iPad, or iPod touch


If the issue persists, we recommend reinstalling iOS with a computer. This step can resolve possible software issues by removing your current software and installing a fresh version. We want to make sure that you don't lose any of your important content. It's definitely a good idea to make sure that your content is backed up prior to trying this step.

How to back up your iPhone, iPad, and iPod touch


Use the steps in the section "If your device turns on but gets stuck during start up" in the resource below to force recovery mode and reinstall iOS:

If your iPhone, iPad, or iPod touch won't turn on or is frozen


Let us know the results. Please include specific error messages and any other troubleshooting steps that you may have tried.


Have a great day!

Reply

Wifi and Bluetooth automatically turn off and cannot be turned back on

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