You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple ipad activation from a previous owner

Is there a way that I can be able to use an iPad that I purchased from a second party that is now requiring an apple id and password in order to activate it. I have no way to contact the person whom which I purchased the iPad from to get any of the info to remove the apple ID

Posted on Jun 16, 2021 11:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2021 11:34 AM

1ofmany wrote:

Is there a way that I can be able to use an iPad that I purchased from a second party that is now requiring an apple id and password in order to activate it. I have no way to contact the person whom which I purchased the iPad from to get any of the info to remove the apple ID

No, if you can't get a hold of said person, then the ipad is usless.

2 replies
Question marked as Top-ranking reply

Jun 16, 2021 11:34 AM in response to 1ofmany

1ofmany wrote:

Is there a way that I can be able to use an iPad that I purchased from a second party that is now requiring an apple id and password in order to activate it. I have no way to contact the person whom which I purchased the iPad from to get any of the info to remove the apple ID

No, if you can't get a hold of said person, then the ipad is usless.

Jun 16, 2021 11:36 AM in response to 1ofmany

Without the assistance of the previous owner, the iPad is useless to you.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

apple ipad activation from a previous owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.