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MacBook can't download Catalina

I need to update my Mac to 10.15 Catalina but it will not work. Many applications that I need to download for work need an OS version 10.14 or higher and my MacBook Pro is not downloading the update, even manually it hasn't worked.


[Re-Titled by Moderator]

Posted on Jun 17, 2021 7:51 AM

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Posted on Jun 17, 2021 11:29 AM

Try this:


  1. Drag the Install macOS Catalina installer to the trash.
  2. Empty the Trash.
  3. Restart the Mac.
  4. Re-download the installer, How to get old versions of macOS - Apple Support, and attempt to upgrade.


Backup before upgrading!


-Jack

2 replies

Jun 18, 2021 1:58 AM in response to guavacita

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install. Make sure to use Only Safari to commence the download as Other may not work


Make a Time Machine Backup Before attempting. Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina and Big Sur Only support 64 bit and there is not workaround.


Are there any AntiVirus, Disk Cleaner, Optimizers, Defrag, VPNs etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation. These applications may also interfere with the download and installation of the upgrade to Catalina.

MacBook can't download Catalina

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