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beauzer Author

Level 1

9 points

iPad frozen

My new iPad Pro is frozen, I can’t seem to turn it off

iPad Pro, iPadOS 14

Posted on Jun 18, 2021 7:15 PM

Top-ranking reply

Limnos

Level 10

421,471 points

Posted on Jun 18, 2021 9:03 PM

Click on this link to read how to 'Restart your iPhone, iPad, or iPod touch' --> https://support.apple.com/HT201559

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412

- Read it all, including the final step to Contact Apple Support if necessary

Click on this link to learn how to 'Force restart iPhone' --> https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios - select the correct iOS version

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