You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

'Other users' but only one on my mac

My 2012 Macbook Pro has no available storage... but 'other user' and 'system' are taking up more than half my drive. I ran Omni Disk and it can only find 60 gigs of the 110 it claims is full. Anyone out there with similar issues or fixes? I'm open to trying anything at this point


MacBook Pro 13″, macOS 10.14

Posted on Jun 21, 2021 1:44 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2021 6:58 AM

kiwicloud wrote:

I'm running macOS Mojave 10.14. Catalina and newer macOS doesn't support 32bit apps, so I had to wipe my mac and restore it with my last backup that had Mojave.



This must be a rMBP 2012 ( the retina model.)


A 121 GB SSD is about the tiniest SSD they ever made.

You can think about a user upgrade:

https://eshop.macsales.com/shop/ssd/owc/macbook-pro-retina-display/2012-2013



I see no major issue with the structure.


The <APFS Volume SSHD?   5.6 MB   disk1s5> must be an artifact from downgrading.... non-the-less it is so small I do not see that as a problem. Not clean, but not an issue.


to review—


Empty your Trash — Delete files and folders on Mac - Apple Support

https://support.apple.com/guide/mac-help/dehttps://discussions.apple.com/docs/DOC-5142


How to free up storage space on your Mac - Apple Support 

https://support.apple.com/en-us/HT206996


See used and available storage space on your Mac

https://support.apple.com/guide/system-information/see-available-storage-space-syspf9b375b9/10.14/mac/10.15


User tip: "Other and What Can I Do About It ?"

https://discussions.apple.com/docs/DOC-5142


Try something like OmniDiskSweeper for a GUI to get a good look at itemized file size and location:

OmniDiskSweeper http://www.omnigroup.com/more





I will add— I have cloned to an external drive and then turned around and cloned back to the internal, and regained mysterious storage space. This may or may not work for you..


see Carbon Copy Cloner— https://bombich.com/



Likewise I would verify TRIM is enabled...

ref: https://discussions.apple.com/thread/7920666


TRIM from terminal, see current status, copy and paste:

system_profiler SPSerialATADataType | grep 'TRIM'



From your running macOS—  a restart is required to enable on the fly:

sudo trimforce enable



Once enabled, do a restart at a convenient time and hold the Shift key to invoke Safe Mode. Safe Mode does a 5-15 minute Disk Repair as it starts up, and honors the setting of the trimforce command. This effectively removes all the old deleted data and lends itself to good housekeeping going forward.






Similar questions

8 replies
Question marked as Top-ranking reply

Jun 22, 2021 6:58 AM in response to kiwicloud

kiwicloud wrote:

I'm running macOS Mojave 10.14. Catalina and newer macOS doesn't support 32bit apps, so I had to wipe my mac and restore it with my last backup that had Mojave.



This must be a rMBP 2012 ( the retina model.)


A 121 GB SSD is about the tiniest SSD they ever made.

You can think about a user upgrade:

https://eshop.macsales.com/shop/ssd/owc/macbook-pro-retina-display/2012-2013



I see no major issue with the structure.


The <APFS Volume SSHD?   5.6 MB   disk1s5> must be an artifact from downgrading.... non-the-less it is so small I do not see that as a problem. Not clean, but not an issue.


to review—


Empty your Trash — Delete files and folders on Mac - Apple Support

https://support.apple.com/guide/mac-help/dehttps://discussions.apple.com/docs/DOC-5142


How to free up storage space on your Mac - Apple Support 

https://support.apple.com/en-us/HT206996


See used and available storage space on your Mac

https://support.apple.com/guide/system-information/see-available-storage-space-syspf9b375b9/10.14/mac/10.15


User tip: "Other and What Can I Do About It ?"

https://discussions.apple.com/docs/DOC-5142


Try something like OmniDiskSweeper for a GUI to get a good look at itemized file size and location:

OmniDiskSweeper http://www.omnigroup.com/more





I will add— I have cloned to an external drive and then turned around and cloned back to the internal, and regained mysterious storage space. This may or may not work for you..


see Carbon Copy Cloner— https://bombich.com/



Likewise I would verify TRIM is enabled...

ref: https://discussions.apple.com/thread/7920666


TRIM from terminal, see current status, copy and paste:

system_profiler SPSerialATADataType | grep 'TRIM'



From your running macOS—  a restart is required to enable on the fly:

sudo trimforce enable



Once enabled, do a restart at a convenient time and hold the Shift key to invoke Safe Mode. Safe Mode does a 5-15 minute Disk Repair as it starts up, and honors the setting of the trimforce command. This effectively removes all the old deleted data and lends itself to good housekeeping going forward.






Jun 21, 2021 2:06 PM in response to kiwicloud

Storage


Try rebuilding Spot light reindexing. https://support.apple.com/en-us/HT2017

A user has no control over “Other” category of storage.


  • Other: Contains files that don’t fall into the categories listed here. This category primarily includes files and data used by the system, such as log files, caches, VM files, and other runtime system resources. Also included are temporary files, fonts, app support files, and plug-ins. You can't manage the contents of this category. The contents are managed by macOS, and the category varies in size depending on the current state of your Mac.

       https://support.apple.com/guide/system-information/see-available-storage-space-syspf9b375b9/11.0/mac/11


What a user can do?


   1.  Delete files

       https://support.apple.com/guide/system-information/find-and-delete-files-syspf5a64aa6/11.0/mac/11.0       

  2.  Optimize storage

       Click the “Manage”button. Wait until Green “Completed” button appears.

       https://support.apple.com/guide/system-information/optimize-storage-space-sysp4ee93ca4/11.0/mac/11.0 

 3.  How to free up storage space on your Mac

      Try all steps posted in this article

      https://support.apple.com/en-us/HT206996

Jun 21, 2021 7:06 PM in response to kiwicloud

kiwicloud wrote:

I rebuilt the spotlight index and nothing changed.

I don't understand what in the 'other' category could be taking up almost the same amount of storage as I am using currently.

36 gigs for the system and 46 for other users.


Lets see the out put from the command line, copy and paste into the Terminal.app:

diskutil list internal

Jun 22, 2021 5:55 AM in response to leroydouglas

/dev/disk0 (internal, physical):

  #:            TYPE NAME          SIZE    IDENTIFIER

  0:   GUID_partition_scheme            *121.3 GB  disk0

  1:            EFI EFI           209.7 MB  disk0s1

  2:         Apple_APFS Container disk1     121.1 GB  disk0s2


/dev/disk1 (synthesized):

  #:            TYPE NAME          SIZE    IDENTIFIER

  0:   APFS Container Scheme -           +121.1 GB  disk1

                 Physical Store disk0s2

  1:        APFS Volume SSHD          111.2 GB  disk1s1

  2:        APFS Volume Preboot         56.6 MB  disk1s2

  3:        APFS Volume Recovery        1.1 GB   disk1s3

  4:        APFS Volume VM           3.2 GB   disk1s4

  5:        APFS Volume SSHD?          5.6 MB   disk1s5

Jun 22, 2021 6:17 AM in response to kiwicloud

kiwicloud wrote:

/dev/disk0 (internal, physical):
  #:            TYPE NAME          SIZE    IDENTIFIER
  0:   GUID_partition_scheme            *121.3 GB  disk0
  1:            EFI EFI           209.7 MB  disk0s1
  2:         Apple_APFS Container disk1     121.1 GB  disk0s2

/dev/disk1 (synthesized):
  #:            TYPE NAME          SIZE    IDENTIFIER
  0:   APFS Container Scheme -           +121.1 GB  disk1
                 Physical Store disk0s2
  1:        APFS Volume SSHD          111.2 GB  disk1s1
  2:        APFS Volume Preboot         56.6 MB  disk1s2
  3:        APFS Volume Recovery        1.1 GB   disk1s3
  4:        APFS Volume VM           3.2 GB   disk1s4
  5:        APFS Volume SSHD?          5.6 MB   disk1s5



What macOS is this ?

'Other users' but only one on my mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.