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Level 1

8 points

Apple TV app not working on iPhone 11

Keep getting this despite doing everything the community suggests and message Apple who haven’t helped

iPhone 11

Posted on Jun 21, 2021 3:15 PM

Top-ranking reply

Community+ 2024

Level 10

143,046 points

Posted on Jun 21, 2021 9:02 PM

This might happen if your Apple ID account is for a country or region where Apple doesn’t offer video media services. Availability of Apple Media Services - Apple Support
This might happen if the region settings for your Apple ID account are mistakenly botched. Sign out of your account, then immediately sign in again, to fix that.
This might happen if your network settings require a reset⁷.

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