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Alarm Clock is not playing downloaded songs from Apple Music

I am not sure if this is a software issue, but my alarm clock is not playing the songs that I have selected. The songs are downloaded in Apple Music. I have deleted said songs and reinstalled them and still nothing. The software is up to date with the latest version (at the time of this post iOS 14.6). The funny thing about it is that it plays the songs that I downloaded weeks ago. The 2 songs that I have attempted to use as my alarm ringtone were just downloaded within the last 2 weeks. Hence, why I think it may be a software issue that hopefully will be fixed with the next update. Has anyone else had this problem or have a solution on how to resolve this? Thank you.

iPhone 11 Pro Max

Posted on Jun 21, 2021 5:22 PM

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Question marked as Top-ranking reply

Posted on Aug 10, 2021 5:15 PM

If you haven’t fixed it yet I finally figured it out delete the song from the iPhone then go into settings and choose your download audio quality as high-quality not lossless then download it set it as your alarm and it will work perfectly

188 replies

May 18, 2023 6:47 AM in response to JB_ATX82

I was having the same problem. I never had a problem before playing any songs on my phone then one day it stopped and all I got was the annoying bell. I tried resetting my alarms, only using songs purchased from iTunes but still nothing. After reading the responses on here I went into settings, music, audio quality and turned off lossless and now it plays my songs on my alarm. Hope this works for you.

Jun 10, 2023 5:39 AM in response to JB_ATX82

after an update, iTunes must’ve removed my song from being stored locally and put it on the cloud. To confirm this, I went to my music app and searched downloads and the song was no longer downloaded to my phone. Once I redownloaded the song (again you have to do this in the MUSIC app and not the iTunes Store) the song worked on all my alarms again.


I hope this helps.

Jul 14, 2023 2:49 AM in response to JB_ATX82

I just want psalm 135 to wake me up but it just plays radar? What’s the point of paying if it is a useless audio? I want my money back quite frankly. And when I search for lossless audio or Dolby atmos there’s no option for it. And why is this so complicated? I paid for the song, put it as my alarm sound, but no it’s not that simple, you have to redownload it, which in and of itself is complicated enough, make sure you turn off certain settings before you redownload it, and it might work then. If it doesn’t, you’re sol! And if, and that’s a very big if, an Apple employee responds to this I won’t find out because Apple just can’t be bothered to send notifications.

Oct 28, 2023 1:54 PM in response to JB_ATX82

Just forced myself to try and figure out a way to get alarms with lossless audio the best solution I could find is go into shortcuts and create an automation so that whenever an alarm goes off it plays a song. Works perfectly. Then you can also go and set up automation for when the alarm is snoozed/stopped it will stop the song. Also recommend setting all your alarms to no sound if you go this route otherwise it starts playing the other songs first. One thing that maybe I was a bit slow and couldn't figure out is that there was no option to pause music as an automation. It was a simple solution (making a non automated pause shortcut then running that) but I just didn't see an option for that inside the automation menu.

Nov 10, 2023 6:30 AM in response to JB_ATX82

I had the same problem; I downloaded Chopin Etudes from Apple Music and the alarms worked but after a while I woke up to a different sound. It sounded nothing like the songs I wanted. I would click the song again, delete it and download it again from Apple Music, but it still played that "weird tone".

You need to go to the "Tone Store" aka "iTunes Store" and find the songs/tone/ring sound you want. You can buy an entire album, or just the sound. If it is a sound that you want, it is worth the purchase. I really wanted the "Dearly Beloved" Kingdom Hearts theme, and downloaded one for $1.29. I purchased a second one just in case (another $1.29). Hope this is helpful.


Who would have thought that having the alarm sound you want makes you want to wake up and start your day!

Jan 8, 2024 6:08 AM in response to JB_ATX82

My phone quit playing the songs on alarm. It used to play them. This is creating a huge issue for me. I can get a loud enough volume to wake me on music. I am hearing impaired, and the volume for the alarm tones is not loud enough to wake me.

APPLE PLEASE FIX THIS, it started after last IOS update.i am current on all updates.

Alarm Clock is not playing downloaded songs from Apple Music

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