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Hi my niece as been playing with just phone and had some how signed up to a payment towards a game

Well my niece as some how been on my mobile 🤦‍♀️ I keep getting subscription mail and I’m going to be charged, how do I check what it is she’s brought and cancel app purchases I HAVENT a clue how this has happened

iPhone XR, iOS 14

Posted on Jun 25, 2021 4:10 PM

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Question marked as Top-ranking reply

Posted on Jun 25, 2021 4:17 PM

I'm sorry to hear that your niece has accidentally signed up for a subscription.


You can view and cancel your subscription(s) following the steps at How to cancel a subscription from Apple – Apple Support - You should do this to avoid being charged in the future.


You could potentially try and claim a refund by contacting Apple's Form > Request a refund for apps or content that you bought from Apple – Apple Support however this isn't guaranteed and it is up to whether Apple allow the refund or not.


For future reference, you will also find the section of this article titled "Prevent iTunes and App Store Purchases" helpful to avoid this happening again.

1 reply
Question marked as Top-ranking reply

Jun 25, 2021 4:17 PM in response to Emmerina

I'm sorry to hear that your niece has accidentally signed up for a subscription.


You can view and cancel your subscription(s) following the steps at How to cancel a subscription from Apple – Apple Support - You should do this to avoid being charged in the future.


You could potentially try and claim a refund by contacting Apple's Form > Request a refund for apps or content that you bought from Apple – Apple Support however this isn't guaranteed and it is up to whether Apple allow the refund or not.


For future reference, you will also find the section of this article titled "Prevent iTunes and App Store Purchases" helpful to avoid this happening again.

Hi my niece as been playing with just phone and had some how signed up to a payment towards a game

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