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4K HDR Movie Dark Screen With Sound

We just purchased Cruella in 4K HDR

on our Samsung TV through the Apple TV App. It started out fine for 10 minutes then the screen went black but still has the sound. I’ve fast forwarded it through the entire movie and it’s the same way.

QRQ65A,

Posted on Jun 27, 2021 5:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2021 5:27 PM

Please contact the iTunes Store staff about this issue.

3 replies

4K HDR Movie Dark Screen With Sound

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