You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I try to upgrade from OS Yosmite X 10.10.5 on my Macbook Pro (Mid 2014) to OS Big Sur and when I press 'get' it comes up with: 'The server gave an error during download: 500 Internal Server Error. Internal Server Error.'
How can I upgrade to a newer software? My app store doesn't ever show any updates available.
MacBook Pro 13″, OS X 10.10
jemma73 Said:
"Cannot Upgrade to OS Big Sur from OS Yosmite X 10.10.5: I try to upgrade from OS Yosmite X 10.10.5 on my Macbook Pro (Mid 2014) to OS Big Sur and when I press 'get' it comes up with: 'The server gave an error during download: 500 Internal Server Error. Internal Server Error.' How can I upgrade to a newer software? My app store doesn't ever show any updates available."
-------
About that Error:
That error (500 Internal Error) is all about your device not being able to communicate with Apple's servers. So, try creating a new administrator user, and see if it them works. If of no success, then boot into Safe Mode (By holding down the shift key upon boot), seeing if it them works. If an available option for you, try connecting to you router hardwired (through use of an Ethernet cable).
jemma73 Said:
"Cannot Upgrade to OS Big Sur from OS Yosmite X 10.10.5: I try to upgrade from OS Yosmite X 10.10.5 on my Macbook Pro (Mid 2014) to OS Big Sur and when I press 'get' it comes up with: 'The server gave an error during download: 500 Internal Server Error. Internal Server Error.' How can I upgrade to a newer software? My app store doesn't ever show any updates available."
-------
About that Error:
That error (500 Internal Error) is all about your device not being able to communicate with Apple's servers. So, try creating a new administrator user, and see if it them works. If of no success, then boot into Safe Mode (By holding down the shift key upon boot), seeing if it them works. If an available option for you, try connecting to you router hardwired (through use of an Ethernet cable).
Strongly suggest upgrading to at least High Sierra as it will better position the computer for the eventual leap to Big Sur. Reason, the internal drive is back to HFS and running Yosemite. The direct upgrade to Big Sur requires the drive already be converted from HFS to APFS before it will install. Big Sur, from reading on these ASC Forums, is not offering the conversion. High Sierra just may offer during the installation to do exactly that - convert HFS to APFS.
How to get old versions of macOS - Use Only Safari as Others may not work.
Have you tried to update over the air?
Cannot Upgrade to OS Big Sur from OS Yosmite X 10.10.5
