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Level 1

8 points

screen stuck with large letters

My husbands Iphone is stuck with large letters. I can't lock or unlock as letters are covering the screen. The slide button comes up but it will not slide. Help!

iPhone 8

Posted on Jul 4, 2021 8:06 AM

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1 reply

Jul 5, 2021 8:45 AM in response to CCcochran

Hello CCcochran,

It sounds like you're experiencing some issues with your device being unresponsive. We will be happy to assist you.

Let's try the steps listed here to see if they help: If your iPhone, iPad, or iPod touch won't turn on or is frozen

Please let us know if this does not help, we are standing by for you.

Cheers!

screen stuck with large letters

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